Microsoft Outlook 2013 – Level 2

Description

Course Code ASR0231

This course is designed for learners who are using Microsoft Outlook and want to develop their skills further.  This direct delivery course is interactive, packed with exercises and provides a good foundation on which to continue learning and using Microsoft Outlook.   The skills and knowledge delegates will acquire in Microsoft Outlook 2013 will enable them to manage and organise e-mails, schedule meetings with colleagues, manage contact information, and create task requests for others to perform.  ™ Upon completion of this course delegates should be:

• Editing email messages effectively
• Organising and working with mail folders and using quick steps
• Using the search facilities for locating messages and other Outlook items
• Working with message views
• Creating and working with colour categories
• Creating and using rules to manage email messages
• Using a range of Outlook features when working with email messages
• Scheduling appointments and events in the calendar
• Scheduling meetings when using Microsoft Outlook 2013
• Monitoring and managing contacts within Outlook
• Creating and working with task requests

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